Our Service Pledge
Our Core Commitments
We, the officials and employees of San Nicolas Water District, commit to providing courteous service, transparent processes, and safe water for daily use.
Courteous & Gracious Treatment – Equal and polite service for all consumers.
Quality Assurance – Ensuring safe, potable water for daily household use.
Office Schedule – Open Monday to Friday, 8:00 AM – 5:00 PM (Payment: 8:00 AM – 3:00 PM).
🚰 New Connection
Process application and installation for new lines
📏 Meter Transfer
Meter relocation and technical adjustment services
🔄 Reconnection
Fast processing for reconnection and status updates
👴 Senior Citizen Discount
Registration and application for mandated discounts
💬 Consumer Assistance
Resolution of complaints and service inquiries
🔧 Leak & Line Repair
Immediate response for pipeline leaks and inspection
Mission and Vision
Mission
Committed to provide enough 24/7 safe, potable, and affordable water to all customers of the town of San
Nicolas,Pangasinan through teamwork, dedication, and professionalism to the highest standard of public
service.
Nicolas,Pangasinan through teamwork, dedication, and professionalism to the highest standard of public
service.
Vision
A model of efficient and service-oriented employees, responsive to the water needs of the people of San Nicolas.
Our Service Standard
As GOCC, SANIWAD is a model of efficient, protective, dynamic, and public service-oriented office responsive to the needs and welfare of the people. We maintained highly trained and motivated personnel committed to the highest standard of ethics and excellence, as follows:
Technical Support
a. Act upon all difficulties regarding water service connections.
New Connection
b. Process application of new service connections.
Consumer Feedback
c. Accommodate recommendations, commendations, and suggestions.
Immediate Response
d. Immediate response on phone-in and walk-in query.
S
Solidarity
A
Accountability
N
Nobleness
I
Integrity
W
Willingness to serve
A
Altruism
D